How to get help

We are offering 24/7 support via support ticket and in addition we have a wide range of resources available to make your proxy and vpn usage experience a pleasant one.

You might be interested to check our help sections below or open a Support Ticket using the buttons below.

You can configure your Android Device to use proxies with a 4g network connection, in order to do that you need to:

Unlike other web browsers, Firefox does not use your system’s proxy settings by default. You must modify your proxy settings from inside Firefox:

• Open the Firefox menu and select Settings.
• In the General panel, go to the Network Settings section.
• Next, click Settings to open the Connection Settings window
• In the Connection Settings, select, Auto-detect proxy configuration for this network. When prompted, enter the proxy address.
• You can also select Use system proxy settings. By choosing that option, Firefox uses the proxy settings of your Windows 11 system.
• Click OK to save your settings.

Microsoft Edge will use your proxy settings in Windows 11. The steps below show how to configure a proxy from inside Microsoft Edge:

1. In Microsoft Edge, click the Menu button from the top-right corner, and select Settings.
2. Scroll down and click the System.
3. Click the Open your computer’s proxy settings button.

Chrome uses your Windows proxy by default. To update your proxy settings inside Google Chrome, follow these steps:

• Click the Chrome Menu in the browser toolbar.
• Click Settings.
• Scroll down to the bottom of the display. Click on Advanced.
In the System section, click Open your computer’s proxy settings.

• Click on the Windows button and select the Settings icon.
• In Windows Settings, click Network & internet, select Proxy on the right pane of your screen.
• To setup a manual proxy, select Manual proxy setup. Then click on the Set-up button to enter the proxy details.
• A pop-up window will now appear on your screen, toggle the button to turn on the manual proxy server in Windows 11. In the Address field, type the IP address of the proxy server. In the Port field, type your proxy’s port.
• When you are all set, click Save and close the Settings window.

Middle of summer brought us the release to the wide public of Windows 10, the newest iteration of Microsoft's operating system. While for many it is not a big leap from the the previous version, from our point of view it is still better than Windows 8.1 (and miles away from Windows 8)